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2023-2026 Strategic Plan

In 1906, a group of civic leaders came together to form what would become the College for Creative Studies (CCS) in order to keep beauty and craftsmanship alive in what was rapidly becoming an industrialized world.

Almost 120 years later, CCS continues to advance this mission as it nurtures the creativity that is vital to modern culture, educating artists and designers to be leaders in creative professions that shape society and advance economic growth.

Like many other colleges and universities, CCS finds itself at a crossroads in an unfamiliar landscape. Concerned about the costs of college debt, a growing number of parents and prospective students are questioning the value of a college education.

Changing national demographics mean a growing number of adult learners and a sharp decrease in 18-year old students beginning in 2025.

Younger generations are demanding greater choice and flexibility in their educational options. And the business world is seemingly adjusting to the implications of artificial intelligence and other new technologies in real-time.

In developing the 2023-2026 strategic plan with dozens of campus stakeholders, CCS chose to pave a new road instead of continuing forward on a path that has served it well.

30%

The share of ’22-23 CCS students who are Pell-eligible (defined as high financial need by the federal government)

1.4M

Fewer undergraduate students than before 2020 (National Student Clearinghouse Research Center, 5/22)

22%

Share of the 2020 US population 18 or older with some college education, but no degree

300K+

The number of people who have graduated from Google's Career Certificates program since 2017.

THE NORTH STAR

The College for Creative Studies will prepare, support, and inspire people from all backgrounds, enabling them to confidently fulfill their creative potential, achieve their goals, and make a difference in a challenging world.

CCS’s programs will extend beyond self-identified “creatives” and the diversity of the campus community will deepen. This will broaden the pool of potential future students and ensure that CCS can keep up with the demographic changes taking place.
CCS will develop meaningful learning experiences that meets the needs of these new learners as individuals, which may be different from the needs of prior students at the institution, resulting  in a far more human-centered institution in every aspect of its operations.

CCS will become more nimble and flexible in order to rapidly adapt to ever-changing social, economic, cultural and technological contexts, always with an eye to the future.

YEAR ONE: IMPLEMENTATION

Higher education is facing multiple challenges including growing concerns about college debt and the value of a college education, changing national demographics, and new educational preferences. In 2022, hundreds of CCS community members, including external partners, worked together to develop a new 2023-2026 Strategic Plan which was approved by the Board of Trustees in December 2022.

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STUDENT CENTERED

Cultivate a culture of work at CCS that supports our faculty and staff in doing their best work in a student-centered institution. Our success hinges on pivoting away from old models of work in higher education to new models that are more agile, collaborative, inspiring, and supportive.

2023 Progress

Pivoted the “Faculty Day of Training” to a “Campus Day of Training”
to be inclusive of all stakeholders, including staff, faculty, alumni and students to employ and enhance student-centered practices throughout the institution.
Worked directly with students to addrss key findings from the 2023 Student Satisfaction Inventory.
Increased facility access
by granting all students 3 a.m. access to studios/labs and seniors 24-hour access.
Worked to increase consistency in Canvas utilization
by training all faculty in-person and creating video tutorials regarding grade weighting and gradebook.
Established a bare minimum Canvas usage requirement
and designated a checklist for Chairs and appropriate supervisors to use when evaluating faculty Canvas pages.
Improved consistency amongst multiple sections in Foundations and Liberal Arts
by implementing lecturer/instructor positions that carry a 4/4 load and handle like sections to create consistency across sections.
Rewrote Foundations and Liberal Arts courses with multiple sections
for consistency and workload equity from section to section.
Completed focus groups and other research regarding the effectiveness of current student-facing communication methods
in order to develop student-centered strategies for improvements in the future.
Completed a pilot customer service survey to improve housing registration and placement processes.

NEW PATHWAYS

Leverage all of our assets to help CCS and its community make a greater difference in the world. With more collaboration and investment, CCS’s deep base of talent, relationships, inclusive community-based programs, and state-of-the-art facilities can help CCS develop a broader base of learners and do even more to support their aspirations.

2023 Progress

Completed CCS’s first Assesstival
showcasing the curriculum and learning outcomes of all programs at CCS which visually demonstrates the impact of a CCS education as well as identifying opportunities for collaboration and innovation.
Began the process to reduce the CCS credit load from 126 to 120 credits which will allow students to complete their degree in a way that allows academic development while balancing holistic wellness and external enrichment.
Joined the Detroit Promise to make CCS more accessible to Detroit students
and increase mentorship and other support resources available to these students.
Joined the Michigan Colleges Alliance to access their scholarship and student support services including the Kalamazoo Promise
making CCS financially more accessible to students from Kalamazoo.
Continued to make progress on CCS’s transfer readiness
primarily through the new interdisciplinary Art + Design program.
Strengthened CCS’s Educational Technology capacity
by hiring a new Ed Tech director, implementing a new strategic plan, and investing in the office.
Tested ideas that may lead to new educational offerings for non-degree students.
For example, hosting a 3D Animation Masterclass bu the Animation Collaboration and developing an upskilling/reskilling proposal for an industry partner.
Expanded efforts to increase First Gen students’ career skills and confidence
by expanding the Career Launch program to test a four-week long pilot within Liberal Arts.
Increased experiential learning opportunities
by expanding the number of design sprint partnerships with external partners taking place within academic departments.

COMMUNITY

Re-imagine the pathways to a creative career and the supports needed for an increasingly diverse student population. As CCS seeks to support the development of more people’s creative potential, it will mean providing the right offering for the right learner at the right time. Over time, this will mean CCS becomes the go-to resource for anyone seeking creative career growth, extending beyond degrees to other services and supports we offer.

2023 Progress

Relaunched CCS’s public lectures and exhibitions program
and implemented a new marketing strategy to build an audience base.
Reinvigorated CCS’s alumni engagement efforts by developing a strategic plan with the Alumni Council and hiring a CCS alumna to serve as the director of alumni relations.
Assessed the use of facilities for non students,
specifically alumni, and determined that CCS already offers greater access than peer institutions. Will explore ways to better communicate access opportunities to alumni.
Organized CCS’s 2024 master planning process
with a steering and technical review committee which has requested proposals as part of an inclusive and comprehensive process. (Consultant selected in February 2024.)
Organized a pilot composting program
for on-campus dining to being Winter 2024.
Increased collaboration amongst CCS’s community-facing programs
by sharing resources and cross-promoting to each other’s audiences.

WORK CULTURE

Place the student at the center of our educational model. By designing the student experience to support the learners encountering the greatest challenges to their success, all students at CCS will benefit. This will allow students to receive the right credentials and support needed to achieve their goals.

2023 Progress

Developed systems to manage the Strategic Plan implementation process
including key results, scorecards to track progress, public progress reviews, and the Compass Conversation model.
Surveyed CCS employees to develop an institutional culture benchmark based on input from 70+ CCS leaders. Provided support to these leaders to drive culture change.
Intentionally worked to better support supervisors and other people leaders
so that they could better support front line employees.
Delivered seven supervisor-level training opportunities
and set a regular training schedule for the ’23-24 academic year in order to better support supervisors in leading their teams.
Developed regular Human Resource newsletters
including a supervisor edition aimed to build people leader skills and knowledge; and an all employee edition which focuses on employee wellness.
Addressed calls for transparency by improving information sharing from a leadership level
including a salary band explainer, FY24 budget report and analyses, and meeting minutes from several campus bodies.
Addressed confusion about CCS decision making processes
by collaboratively developing a template that any office can use to articulate key processes. (Template to be rolled out in 2024.)
Completed preliminary research regarding types of professional development needed and/or desired and assessed current offerings to develop a clarified PD system.
Addressed growing resource constraints
by looking for contract savings, understanding workload allocations, and tapping subject matter expertise.

FAQS

What kind of Strategic Plan is this?
CCS is using an Objectives-Key Results framework for its strategic plan so that it responds to unexpected circumstances more easily. This means that CCS has identified a North Star to help frame discussion around priorities over the next 5-7 years, along with specific Objectives that focus the journey towards the North Star over 1-3 years.

Objectives can and will change as progress is made. Key Results drive forward movement towards our objectives and can be accomplished within a year. More information about CCS’s Objectives and Key Results will be shared in the coming months.

How did we develop this plan?
The strategic plan was developed in a collaborative, iterative process that engaged students, faculty, staff, trustees and stakeholders in data gathering, insight development and plan development. This process took place from April to December 2022.

It was guided by a Steering Committee comprised of a diverse group of faculty and staff at all levels of the institution, a subcommittee of the Board of Trustees and through periodic interaction with Student Government with the support of MGStrategy, an external consulting firm.

How will this plan be implemented?
Everyone at CCS will have an opportunity to participate in implementation, either by making adjustments to their individual or departmental priorities to align with the strategic plan or by supporting one of the identified institutional-level Key Results. Key Results will drive forward movement toward its objectives and can be accomplished within a year.

CCS’s senior leaders have identified an initial set that can build a foundation for the plan. As these are accomplished, new ones will be identified based on new learnings, changed circumstances or fresh opportunities. Progress will be periodically reviewed with the campus community in order to share results and engage more perspectives in driving the plan forward.

Who should I contact to learn more about the 2023-2026 Strategic Plan?
For additional information please email Olga Stella and Dan Long.